Managed Services

Your platform, run by the team that built it.

Infrastructure, monitoring and support handled end to end, so your people spend the day on the business rather than the stack.

Platform status
Trading gatewayOperational
Back office batchOperational
Market data feedOperational
Overnight jobsCompleted
Open incidents
0
Next release
Sat 22:00
Monitored through market hours

What we take on

A defined scope with named owners, not an open-ended support retainer.

Infrastructure management

Provisioning, patching and capacity planning across your servers, whether on-premise, colocated or cloud.

Monitoring

Application and infrastructure monitoring through market hours, with thresholds agreed with your team.

Release management

Scheduled releases in defined windows, with a tested rollback path before anything is deployed.

Incident response

A named escalation path with response commitments written into the agreement.

Business continuity

Standby environment maintained and tested to the schedule your regulator expects.

Compliance support

Evidence, logs and system documentation prepared for audits and inspections.

Cover that follows the trading day

Load is not evenly spread across a broking day, so cover is not either.

Pre-open

  • Overnight batch verified before the desk logs in
  • Masters, limits and feeds checked
  • Known issues reported before the bell

Market hours

  • Live monitoring with agreed thresholds
  • Escalation to a named engineer
  • Change freeze unless agreed otherwise

After close

  • End-of-day processing supervised
  • Releases run in the agreed window
  • Backups and continuity checks completed

Tell us what your team is carrying.

We will scope what moves to us, what stays with you, and what that looks like in an agreement.

Talk to our team