CRM

Every lead and conversation on one desk.

Track a prospect from first enquiry to funded account, then keep servicing the relationship from the same record.

Prospect pipeline
New enquiries42 open
Documents pending18
Dropped at verification7
Ready to activate11
Owner
R. Nair
Last contact
2 days
Follow-up scheduled

What the desk gets

The pieces a sales and servicing team actually uses, without a general-purpose CRM bent into shape.

Lead capture

Enquiries from the website, referral partners, campaigns and branch walk-ins land in one queue with the source attached.

Journey recovery

See exactly where an application stalled and pick it up from that step instead of starting the client over.

Segmentation

Group clients by product held, activity, ticket size or dormancy, and act on those groups directly.

Campaigns

Run email and messaging campaigns against a segment and read the response back on the client record.

Service tickets

Raise, route and close client requests with the full history attached to the same profile.

Activity timeline

Calls, meetings, documents and orders in one chronological view, so nobody re-asks a question.

Built around how the desk is staffed

Different roles need different views of the same client. The CRM ships with all three rather than one generic screen.

Sales desk

  • Assigned leads with next action and due date
  • Call lists filtered by source or campaign
  • Conversion visibility by owner and by stage

Relationship managers

  • Full client book with holdings and activity
  • Servicing history and open tickets
  • Renewal, dormancy and re-engagement flags

Marketing

  • Campaign lists built from live segments
  • Source attribution back to funded accounts
  • Consent and preference tracking per client

See it against your own funnel.

We will walk through the CRM using the stages and roles your desk already runs on.

Talk to our team